How erek 18 Official Result verification works
When a match concludes or a live-dealer game ends, our platform doesn't settle immediately. Instead, we wait for official confirmation from the governing body—Liga 1 for Indonesian football, Piala AFF for regional tournaments, or our live studio for dealer games. Once we receive that confirmation, our system marks the result as "official" and processes all related bets or account adjustments.
This verification step protects you and us. If a match were to be replayed, reversed, or voided due to administrative decisions, we adjust your account accordingly. You'll see a notification in your app explaining any change, and your account history will show both the original settlement and the correction. We keep a complete audit trail so there's no question about how your balance arrived at its current state.
For sportsbook bets (Liga 1, Piala AFF, Premier League), we typically receive official results within a few hours of match completion. For live-dealer games at our studios, results settle instantly once the dealer closes the round. For esports events like Mobile Legends or Free Fire tournaments, we wait for the official broadcast confirmation before settling. In rare cases where a result is contested or unclear, we hold settlement temporarily and notify you of the delay.
Viewing Official Results on your phone
Our Android app and iOS browser interface both display results in a dedicated "Results" section accessible from the main menu. You can filter by sport (football, esports, badminton), league (Liga 1, Piala AFF, MPL, Mobile Legends), or date range. Tap any result to see detailed statistics: final score, goalscorers (for football), player performance (for esports), or round summary (for live-dealer games).
When a result is published, we send a push notification to your phone if you've enabled them in your settings. You choose which notifications you want: results only, or results plus major news updates. We never spam you with promotional notifications without your consent. Your phone's bandwidth matters too—we've optimized our results pages to load in seconds even on 3G or weak 4G connections. Images load as you scroll, so you're not forced to download a heavy page all at once.
Your account history is tied to every result. If you placed a bet that settled, the result appears in your transaction log with a settlement timestamp. If you deposited funds via DANA or e-wallet, that transaction also shows in your history with confirmation details. Everything is timestamped and searchable, so auditing your account activity takes seconds.
Settlement disputes and result corrections
If you believe a result was settled incorrectly—for example, a goal was miscounted or a live-dealer game had a technical error—you can raise a dispute through our support system. Access the "Help" or "Support" menu in your app, select the transaction or result in question, and describe the issue. Our support team reviews your claim, checks our records, and contacts the relevant authorities if needed.
Most disputes resolve within a standard review window. If we determine that an error occurred on our end, we correct your account immediately and notify you of the adjustment. If the dispute relates to an official result (e.g., a Liga 1 match score), we defer to the governing body's decision and explain that to you. If the issue cannot be resolved, we escalate it to our management team, which may involve your payment provider (mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank) for further mediation.
- Settlement window
- Time between match completion and official result publication; typically a few hours for sportsbook events, instant for live-dealer games.
- Voided result
- A result that is cancelled (e.g., match abandoned); your bet is refunded to your account at full value.
- Dispute resolution
- Our process for reviewing contested results; typically completed within a standard business window.
How erek 18 handles deposit confirmations and result transparency
Just as we verify game results, we verify deposits to your account. When you transfer funds via local paymentonline payment, e-wallet, mobile banking, local payment, online payment, or direct bank transfer (e-wallet, mobile banking, local payment, online payment), our system receives a confirmation message from your payment provider. We match that message to your account, confirm the amount, and credit your balance.
If a deposit confirmation is delayed or goes missing, we investigate. You can view the status of pending deposits in your app under "Transactions"—it will show "Pending," "Confirmed," or "Failed." If it remains pending for longer than expected, contact our support team with your transaction ID. We coordinate with your payment provider to trace the funds and resolve the issue.
This same transparency applies to withdrawals. When you request a payout, we verify your account details, check for any compliance issues, and then process the payment. Your withdrawal status appears in your transaction history as "Pending review," "Approved," or "Completed." Once funds leave our account, we provide you with a reference number so you can track them on your bank's or payment app's side.
Push notifications and result alerts
erek 18 can notify you the moment an official result is published. When you enable notifications in your settings, you choose which leagues or events matter: Liga 1 matches, Piala AFF tournaments, Premier League fixtures, or Mobile Legends championships. We then send alerts to your phone when results post, keeping you informed without overwhelming you with alerts.
Notifications are one-way—they inform you of news but don't require action from you. If you're offline when a result publishes, you'll see a notification badge in your app when you open it next. Tap the notification to jump directly to the result page with full details.
You can disable notifications at any time from your settings. Some players prefer to check results manually; others want real-time alerts. We respect your preference and don't mandate any notification type.